Action Research as a Method for Reflective Practice in Museums

Christian Hviid Mortensen, Anne Rørbæk Olesen, Sejul Malde, Anders Sundnes Løvlie

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In this chapter we propose action research as a vehicle for reflective
practice and organisational learning. We consider organisational learning
essential to getting the most out of the digital opportunities and challenges
that museums are currently facing. We show how the GIFT action research
process functioned as a cross-organisational community of practice (COP)
with participants from 10 museums in Europe and USA. The COP provided
a safe space for reflection on museum practice for museum professionals
and resulted in a set of recommendations on novel ways of working. These
ways of working are illustrated with examples from our process. Finally,
we discuss some barriers for engaging in action research, embedding
learning and sustaining COPs.
Original languageEnglish
Title of host publicationHybrid Museum Experiences : Theory and Design
PublisherAmsterdam University Press B.V.
Publication date2022
ISBN (Electronic)9789048552849
Publication statusPublished - 2022
Externally publishedYes

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